Your Data, Protected — Our Security Commitment
Protecting What Matters Most
At 30 Second Appeal, we handle sensitive financial and property information on your behalf. We take that responsibility seriously. This page outlines the safeguards we have in place to keep your data secure at every step of the consultation process.
How We Protect Your Information
Encrypted Data Transmission
All data transmitted between your browser and our website is protected using TLS (Transport Layer Security) encryption — the same standard used by financial institutions. You can confirm this by the padlock icon in your browser's address bar.
Secure Document Handling
Any documents you share with us — including property assessment notices, tax records, and correspondence — are stored in encrypted, access-controlled environments. Files are never stored on unsecured or public servers.
Limited Access Controls
Access to your personal and property information is restricted on a strict need-to-know basis. Only the assigned consultant(s) working on your case are permitted to access your records. All staff complete confidentiality training and are bound by internal data-handling policies.
No Third-Party Data Sales
We do not sell, rent, or trade your personal or financial information to any third party. Information shared with external parties (e.g., county assessment offices or legal counsel) is done solely on your behalf and with your authorization.
Secure Communications
We recommend communicating with us through our secure client portal or encrypted email where possible. If you contact us via standard email, please avoid including full Social Security numbers or sensitive financial details.
Our Responsibilities vs. Yours
| Our Responsibility | Your Responsibility |
|---|---|
| Securing data stored on our systems | Keeping your login credentials private |
| Encrypting data in transit | Using a strong, unique password for your client portal |
| Restricting internal data access | Notifying us immediately of any suspected unauthorized access |
| Regular security reviews | Keeping your contact information up to date |
Reporting a Security Concern
If you believe your account or any of your information has been compromised, contact us immediately:
- Email: info@30secondappeal.com
- Hours: Mon–Fri, 9 AM – 5 PM EST
We will acknowledge your report within 24 business hours and take prompt action to investigate and remediate any confirmed issue.
Ongoing Commitment
Security is not a one-time event — it is a continuous practice. We regularly review and update our policies, systems, and procedures to address evolving threats and industry best practices.
Last updated: May 6th, 2026